Current accounts are due on the 20th of each month before the 5:00 PM CST deadline. Paying BEFORE deadline enter the NET amount due. Paying AFTER deadline enter the GROSS amount due.
Is service currently cut-off/locked?
Does bill show: "subject to cut-off" & you are not paying the total gross due?
Water Account #	:	01-0
Waterbill Total	:	$
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